SimOps is a debt free, 100% privately owned company that began operations in 2001. After a lot of work and planning, we are now able to offer real hosting, real service and most importantly real support. Unlike many other hosting companies, SimOps provides superior web hosting services at realistic prices ensuring that SimOps is around tomorrow. We are Tier 1 and 100mg burstable bandwidth, for fast connections. We are located in the NAC in NJ.

Service Level Agreement:

SimOps guarantee that our connectivity will be available at least 99% of the time (even though we are normally available 100% of the time).

The SimOps Service Level Agreement (SLA) ensures Internet connectivity is provided to SimOps servers a minimum of 99.6% of the time and, as set forth below, SimOps will credit the Customer's account if SimOps fails to meet this SLA during any given calendar month. Credits are not issued for downtime resulting from the following:

1. Scheduled Server/Network Maintenance
2. Network Issues Outside The SimOps Data center
3. Force Majeure

Any downtime is recorded using a third party monitoring service called Site Uptime and Alertra. Site Uptime and Alertra combined, monitors our servers 24 hours a day, 7 days a week every 5 minutes and their global reporting stations take turns checking the servers (their global reporting stations are located in Detroit, Frankfurt, London, Los Angeles and Oklahoma City). If a station reports a failure, the next station will check it again within 30 seconds. After three consecutive failures from different stations, the server will be marked down. We rate each instance case by case.

Network and Data Center:

Developed within the Net Access Data Center, SimOps utilizes
all the services and protection offered within the facility.
FM-200 Fire Suppression, Multiple UPS Systems, Backup Diesel Generators,
This ensures the safety and reliability of our services and equipment.